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Denton named Idaho Communication Center Director of the Year

November 22, 2021

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Crystal and Bryan Denton
Crystal Denton, who began her law enforcement career after graduating high school in 1990 as a dispatcher with the Troy Police Department and who now serves as 911 Administrator in the Boundary County Sheriff's Office, has been named the Idaho Chapter of APCO/NENAS 2021 Communication Center Director of the Year.

The Association of Public-Safety Communications Officials (APCO) is an international leader committed to providing complete public safety communications expertise, professional development, technical assistance, advocacy and outreach to benefit our members and the public.

As The Voice of 9-1-1™, NENA is on the forefront of all emergency communications issues. The association serves its members and the greater public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 16,000 members in 52 chapters across the United States and around the globe, NENA promotes the implementation and awareness of 9-1-1, as well as international three-digit emergency communications systems.

She first worked in the Boundary County Sheriff's Office as a temporary/seasonal dispatcher in 1994. In 1996, now married with two children, the family moved to southeast Missouri, and Crystal worked as a dispatcher in the Perry Count y Sheriff's Office until they returned to Troy in the fall of 1999 and she returned to work in Troy's dispatch center.

In February, 2002, she returned the the Boundary County Sheriff's Office, working as a dispatcher, civil deputy, marine deputy, administrative assistant. When the 911 Administrator position was created as Boundary County's 911 system was being modernized, Crystal was a natural for the position.

"I feel truly blessed that I have been given these opportunities and I am very thankful for those that have believed in me enough to let me broaden in so many areas of my career," she wrote. "This career has molded me and allowed me to be more compassionate yet strong and determined when necessary."

Now married almost 33 years, she and her husband, Bryan, live in Troy, where Crystal serves on the Troy City Council. They have three adult children and four grandchildren.

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Mike Weland, Publisher  

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