By Katie Banning
Did a pesky deer jump up and land on your windshield? North Idaho Auto Glass and Diagnostics can help!
In August of 2024, Steve and Carla Pulsifer purchased North Idaho Collision following Steve’s four-year tenure as the shop’s manager. Shortly thereafter, in January of 2025, North Idaho Auto Glass and Diagnostics opened its’ doors.
North Idaho Auto Glass and Diagnostics is the first and only auto glass and diagnostics shop in Boundary County. It is located on the same property next door to North Idaho Collision Repair Center and is pleased to offer Advanced Driver Assistance Systems (ADAS) calibration. When a vehicle’s sensors and cameras are in need of alignment or calibration due to a collision, windshield replacement, or vehicle service, North Idaho Auto Glass can step in. Steve and Carla are excited to offer this much needed service to the residents of Boundary County and the surrounding areas.
Contrary to popular belief, auto body shops do not typically service glass. Glass breaks, be it from a deer strike, rock chip or collision, have been outsourced. The closest diagnostics shop has been in Sandpoint and often, to have clients back in their vehicles and back on the road, outsourcing to Coeur d’Alene has often been necessary. With all of the new and emerging technology, it was time to bite the bullet and purchase the equipment to keep it local.
Steve Pulsifer started in the auto body industry nearly 25 years ago and has worked in various divisions of collision repair. He has a vast resume including working in luxury cars, in dealerships and in local ‘mom and pop’ shops but always for someone else.
Although Steve loved working for an auto body shop, what better than to own one. His wife, Carla, almost without hesitation jumped on board. She had a 9-5 job and very quickly decided that she not only needed to, but wanted to come alongside her husband, leave her stable job and jump in with both feet. She quickly became the estimator at North Idaho Collision Repair Center while Steve continued the body repairs in the shop.
Now, with the addition of North Idaho Auto Glass and Diagnostics, the shop is complete. All repairs from your accident will be done in house. This will lessen the days you are without your vehicle, lessen the cost and support local businesses.
Steve says that working in Bonners Ferry is set apart from previous locations he has worked. “Our customers hold the shop accountable for the quality of our work,” he goes on. “They are interested in the repair process and have a desire to form lasting relationships with us. Our team is comprised of great men and women that get the job done each day.”
“No job is too large or too small.” Steve adds.
Between North Idaho Auto Glass and Diagnostics and North Idaho Collision Repair Center, they offer:
- Windshield replacement
- Windshield repair
- Headlamp restoration
- Auto body repair
- Auto glass and diagnostic services
North Idaho Collision Repair Center has been voted Bonners Ferry Herald’s finest auto body four years running and is excited for the chance to add North Idaho Auto Glass and Diagnostics to this year’s roster.
Both Steve and Carla have boasted about the family they are pleased to be a part of with North Idaho Collision Repair Center and North Idaho Auto Glass and Diagnostics. With an office manager, three body technicians and three refinishing technicians, it is small enough to have that family feel, but large enough to get the jobs done safely and efficiently.
Call the shop today at 208-267-9995 or stop by for an estimate and meet the team.
